FOSAA Friend Members and Sponsors receive presale notices from presales@fosaa.org once the Amp box office sends it to FOSAA. The timing and availability of presales is determined by the Tour. 

Do not call the box office.

If you are a Friend member or sponsor and you did not receive your presale email notice, please check the following:

• Presale notices are sent typically the evening before the presale begins. The presale announcements are sent once the box office sends the information to FOSAA.
• Presale notices are sent from presales@fosaa.org. Check your spam or junk folder.

There may be several different reasons you are unable to purchase tickets in the presale. Do not contact the box office.

• Password Sharing- If you have shared your password, someone else may have utilized your information to access the presale. Once a transaction is completed during the presale, no more ticket purchases are allowed under the passcode during the presale time.
• Presale is not yet open or has closed. Presales for sponsors may be on Wednesday or Thursday. Presales for Friend members is typically on Thursday. The emailed presale notice will explain the dates and times the presale will be available.
• The Tour has not provided for a presale. Presale availability, dates and times are controlled by the Tour.
• For more assistance contact FOSAA member services at presales@fosaa.org